FAQs

The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
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  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Does my faculty member have the right to kick me out of class?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • How are codes of conduct handled?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • How to raise a Student About Professional Services Staff Complaints?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • I am afraid to submit a complaint. What should I do?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is the on-campus examination procedure & protocols?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • When should I submit an Academic Appeal?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Where can I find the Student Handbook?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Academic Related Questions

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Am planning on getting my national ID, where shall I get my documents?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Can I change my Program of Study? When is the deadline to change?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Can I choose my schedule?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Can I have a second or third attempt to improve a pass mark?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Can I record my lecture? On Teams and or in class?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • I have an issue with Moodle. Who should I contact?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • I have failed my 3rd attempt, what should I do?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • I lost my ID. What should I do?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Is my degree classified? What are the classifications boundaries?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What are Provisional grades?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What are the different platforms used for communication on campus?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What happens if I fail an exam/coursework? How many resits are there?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is a Add+Vantage Module?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is Plagiarism and its consequences?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is the Attendance Policy?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is the difference between online & on-campus lectures?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is the grading system?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is the teaching style? What is the ‘Coventry Way’?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What is Turn it in?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • What level am I on?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • When are the mocks/finals exam dates per Program of Study?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • When do we start and finish?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Will I get homework like in High School?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Will I get support for my studies and language support?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • COVID-19 related questions

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • How many hours of class time a week should I expect?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • I have COVID symptoms. What should I do?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Will students be expecting emails from their professors about any upcoming changes?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Will there be online and on campus delivery?

    FAQs

    The purpose of these questions is to simplify, guide, and highlight the presence of the Academic Policies and Regulations set at Coventry University TKH Branch.




  • Academic Regulations
  • Can a faculty member or Staff Member open an Out-Of-Class Misconduct Case?Yes. Academic staff will report an incident to studentconduct@tkh.edu.eg.
  • Does my faculty member have the right to kick me out of class?Academic staff is entitled to ask students to leave the class to secure a smooth in class learning environment. Unable to cooperate, the professor could open a case to the SCU where a discipline action will take place.
  • How are codes of conduct handled?You must report the student conduct incident via studentconduct@tkh.edu.eg describing in detail the case. The SCU (Student Conduct Unit) will then gather information about the open case; and open an investigation. Once completed, the council will choose the type of action, which is Not limited to Verbal or Written formal warning.

    As a student you have the right to appeal.

    To raise a Student About Academic Faculty Complaint: we recommend contacting the module leader directly with your concern, if the issue was still not yet resolved, it should be raised to the Head of School, then escalated to the TKH President.

    You have the right to communicate with TKH Student Unions representatives for guidance and help, who will be guiding you every step of the way.

    If you have a group complaint, kindly nominate a student to submit the complaint while enclosing a list of names who party in the submission of the complaint

    For more information check: http://tkh.edu.eg/policies/.

  • How to raise a Student About Professional Services Staff Complaints?“Students should first approach the department or office head in question to discuss their complaint. If this attempt fails, students should revert to the human resources office to report the incident of concern and try to resolve the matter”.

    For more information check:  Tkh.edu.eg/policies

  • I am afraid to submit a complaint. What should I do?Keep in mind that your confidentiality is taken seriously. Please contact and note the Student Union’s Representation and Academic Reps are here to assist.
  • What is the on-campus examination procedure & protocols?Procedures:

    Take your Student ID card to all your exams.

    Arrive plenty of time before an exam, you may not be allowed to start if you are late, and you will not be permitted to enter the exam room if you arrive after the first 30 mins of the start of the exam.

    If you arrive late and are allowed to start your exam, there will be no extra time

    You should check that you have the correct exam paper.

    If English is not your first language, you are allowed to use a bilingual dictionary for the first 15 mins only of the exam, after 15 mins it will be removed by the invigilator.

    Programmable calculators and portable computers are not allowed in an exam room. Check exam-specific rubric. Make sure it is charged and have the correct utensils. Fail to do so, your calculator may be collected and thus not be able to be used during your exam.

    At the end of the exam, you must remain silent and not leave your seat until an invigilator has collected your script.

    Find out more information on http://tkh.edu.eg/policies/. examination conduct for students

    Protocols:

    You must not take anything with you inside that can be used as a cheating aid, if you are unclear what to bring to the exam room ask the invigilator.

    You are allowed only to eat small amounts of sweets or drink water.

    Valuable items such as mobile phones and credit cards should not be brought to the exam.

    Mobile phones or any electronic device with telephone communication facilities (including watches with additional functionality; smartwatches) should not be brought into any exam room, whether switched off or not.

    If you have brought in mobile phones and any type of watch, you will be asked to put them into plastic bags, provided for this purpose, and place them under your desk.

    Anyone wearing unusually bulky clothing and/or head apparel may be visually inspected to ensure that no unauthorized materials are concealed (e.g., headphones). If necessary, a student may be required to accompany an invigilator to a private area to allow inspections to be undertaken.

    Candidates found to have unauthorized materials, whether used or not, will be deemed to have committed academic misconduct and will fail the exam.

    If there is a fire alarm or other emergency during the exam, leave the room calmly and quietly. You should not take anything with you, and you must not talk to other students. If there is any talking during an alarm, the exam may be declared void and another assessment will be carried out later.

    Find out more information on Tkh.edu.eg/policies

  • What is the policy on unacceptable behavior? Guidelines of Academic Misconduct?Kindly check policy at Tkh.edu.eg/policies

    to understand the procedures to take and submit the form at the Registry’s office.

  • When should I submit an Academic Appeal?Before submitting an academic appeal form at the Registry, have a meeting with your academic staff and/or module leader and ask the following questions.

    How could I have done better?

    For which reasons did I lose points?

    Most importantly, next time, how can I improve my grade?

    Having to change the grade, it Is not an easy process.  Only and if you can provide concrete evidence to appeal against an assessment decision. Please contact a person at the SU Help Desk for guidance and reference.

    The form must be submitted at the Registry’s Office after having them posted on CU Solar and revised by the Assessment Board.

  • Where can I find the Student Handbook?Go Tkh.edu.eg/policies
  • Academic Related Questions
  • Am planning on getting my national ID, where shall I get my documents?Head to the Registry’s office building 1A- 3rd floor, they will provide you with the required documents.
  • Can I change my Program of Study? When is the deadline to change?In case you are enrolled in the foundation program of a School there is flexibility to choose any Program of Study offered by the same School when you successfully complete your foundation year. However, if you are studying at higher levels (4 and 5) you will need to start from Level 4 again for Program of Study from the same School.

    To explore more on this matter, email registry via registrar@tkh.edu.eg  & apply.

    Deadline to change the Program of Study in Foundation is usually in March.

  • Can I choose my schedule?Unfortunately, the option of choosing one’s schedule is not available.
  • Can I have a second or third attempt to improve a pass mark?You are unable to do so.
  • Can I record my lecture? On Teams and or in class?You can with prior written consent from the lecturer. Please read the student code of conduct to know more about it http://tkh.edu.eg/policies/
  • Can I submit my assessment/coursework after the deadline? I am ill and unable to submit my coursework or attend my exam, what should i do?Students who fail to submit their work on time shall be deemed to have been “absent” from the assessment. If you are unable due to disability, you must inform and justify your absence with your module leader and the Registry where a possible recompensating and arrangement might be made. Please check the Extensions Regulation at  http://tkh.edu.eg/policies/.It is important to fill in the extension form before the submission date, as afterward, it is not an easy process (depending on your case). Depending on your circumstances you may get an extension for a coursework but not for a final exam.
  • How do Moodle, CU Solar, Self-service’s work, and what are their URLs?Moodle: https://moodle.tkh.edu.eg

    CUSolar: https://webapp.services.coventry.ac.uk/Apps/Student/0/Login.htm

    Self Service: https://pcss.tkh.edu.eg/powercampusselfservice

    Libguides/partners: https://libguides.coventry.ac.uk/partners

  • I am stuck in a country abroad and therefore cannot attend on-campus delivery, what should I do?You must contact your faculty support officer using an online form. Please read the attendance policy at http://tkh.edu.eg/policies/. the online form is there.
  • I have an issue with Moodle. Who should I contact?If you have a problem with “accessing” Moodle, head to the IT Department Building 1A floor 3. If you have a problem with accessing the “content” on Moodle, head to your module leader.
  • I have failed my 3rd attempt, what should I do?You have 3 attempts to pass a module. If you don’t then you are not eligible for the award of the Program of Study, you are enrolled. You should contact the Registry as soon as possible to get the full picture on your next step. You can amend for an appeal. Please check the Undergraduate Academic Regulations to know more http://tkh.edu.eg/policies/.
  • I lost my ID. What should I do?You should inform the Security Manager found at building A1 and pass by the Registry (Building A1-Level 2) to submit payment and sign a form.
  • Is my degree classified? What are the classifications boundaries?Yes, your degree is classified.

    70% First class, 60% Upper second Class, 50% Lower Second Class, and 40% Third Class.

    You need to carefully read the Academic regulations to understand how it works.

  • What are Provisional grades?They are sets of grades that could be changed following confirmation held by the Program Assessment Board. Provisional Grades are not considered as “final grades” as they might be susceptible to change further on. From experience, it is likely that your provisional grades are your final grades.

    Your final grades will be posted via your Coventry University Solar Account. Details on your account will be sent soon, in your Welcome Letter.

  • What are the different platforms used for communication on campus?Microsoft Outlook: Always check your emails as it is the main communication grid between TKH and their students.

    Microsoft Teams: Used mainly to “Text, video call” your academic staff. Before calling them, please text them asking for an online appointment. To secure a healthier environment for both students and staff, when contacting your academic staff on Teams, we advise on contacting them formally during business hours. It is expected that the staff will reply within business hours.

    Moodle: Professors tend to send reminders; post quizzes and it is the main source of your course components and assignments. Always check the messages section on the top left side of the Moodle Page; your academic staff will be sending you reminders there.

  • What happens if I fail an exam/coursework? How many resits are there?Throughout the academic year, you will have 3 attempts per assessment component e.g., exam, coursework (the first assessment and 2 resits).  To get a good grade, you need to pass the module at its first attempt otherwise the mark will be capped at 40%.
  • What is a Add+Vantage Module?Mandatory for all levels except level 3.

    A full-time course for 10 credits with the target to broaden your study horizon and enhance your for-career development. There is a range of modules provided at Coventry University Branch at the Knowledge Hub for you to select from. It is offered in Levels 4, 5 and 6.

    Please contact your course director about to learn the available modules.

    If you need guidance on which module to take, please contact any member of the Student Union or a Year 1/2students.

  • What is Plagiarism and its consequences?Plagiarism means using someone else’s words or ideas without properly crediting the original author. After all, remember: ‘Always be a first-rate version of yourself and not a second-rate version of someone else.’ Thus, always reference your resources with APA reference code.

    The Knowledge Hub Universities and Coventry University take plagiarism incidents very seriously. All your work is automatically compared to other submitted work by a software tool named “Turnitin”. It will show your plagiarism score before you submit your report. A high plagiarism score will lead to an investigation, and possibly to penalties, a failure (zero & be expelled).

  • What is the Attendance Policy?Lack of attendance has serious implications on a student’s performance at the University level. Attendance is monitored both for online and offline teaching and learning sessions. For those who are not attending, you will receive a warning letter. If it does not improve, you will be asked to meet the Registry and your Head of School.

    Coventry University Branch at TKH reserves the right to withdraw a student who is not fully committed to attending his or her lectures.

    For people who play sports, you may get additional support if absent. It is important to discuss your absence with the course director (you must have a valid reason). For more information, check the attendance policy.

    Arriving 10 minutes after the start time of a class will be recorded as absent. You must join the remainder of the class without causing any disturbance.

    Please check the attendance policy to learn more http://tkh.edu.eg/policies/.

  • What is the difference between online & on-campus lectures?Part of your lectures, tutorials & labs will be pre-recorded & posted on Moodle. You are assigned to watch them before coming on campus as your face-to-face interaction (on-campus will focus on explaining in greater depth, answering your inquiries, and solving more advanced exercises).
  • What is the grading system?You need to pass all the module’s assessment components with a mark that is at least 40%. All the assessment components are mentioned in your module descriptor. The module descriptor is uploaded on the respective module’s Moodle page.

    The Coventry Branch at TKH’s grading system does not use or calculate a GPA score as in the US system. Each piece of work is marked on a score of 0-100%.

    In order to get the award of the Program of Study you are enrolled in, you must pass all module components by at least 40%. For example, if a module has a coursework and an exam, you need to pass both the coursework and the exam with at least 40%, not just the weighted average.

    Failing to satisfy these criteria you will not be eligible for the award of the Program of Study you are enrolled in.

    Remember, you only have 3 attempts per assignment/coursework to pass a module.

    To progress from one level of study to the following one, you are expected to pass all your modules.

  • What is the teaching style? What is the ‘Coventry Way’?With an activity-based learning approach, Coventry University aims to eliminate the gap between industry and academia. By adopting the most up-to-date teaching and learning styles, and considering the different students’ learning styles, you are studying for the future.
  • What is Turn it in?An internet plagiarism detection service, “the percentage of plagiarism detected is usually ready within two hours of submitting your work”. You need to know from your module leader the acceptable turn it in plagiarism score, as it depends on the type of assignment (exceed this percentage, you risk putting yourself under investigation and could seed a penalty).
  • What level am I on?Level 3: corresponds to pre-first year UK honors degree level (Foundation Year)

    Level 4: corresponds to first year of a UK three-year full-time honor degree

    Level 5: corresponds to second year of a UK three-year full-time honor degree

    Level 6: corresponds to final year of a UK three-year full-time honor degree

  • When are the mocks/finals exam dates per Program of Study?For semester 1, Finals are scheduled to be in January, and for semester 2, in May. Some modules will prepare mock exams for the students to prepare them for the final exams. Mock exams are usually conducted 10 days before the final exam. We encourage all students to attend revision sessions and mocks.  Your lecturers will give you details about the timetable for assessments and revision sessions.
  • When do we start and finish?You will find the Academic Calendar posted on TKH’s official website

    https://tkh.edu.eg/    > Campus Life > Academic Calendar

    Teaching starts from the 26th of September –   2nd-16th January Exams. 9th of January Winter Break until starting semester 2 on the 6th of February. Final day of semester 2 will be on the 15th of May.

  • Will I get homework like in High School?University is different from High School as it is on a different scale of work. You will be assigned to submit coursework, presentations, and portfolios, depending on your program of study. Always remember that your Academic Staff are there to help and answer your questions. They are your support system.
  • Will I get support for my studies and language support?You can always get extra support outside the class by visiting the staff during their office hours or also known as one-to-one help from your academic staff. You can book them from Moodle or message them on Teams. Every member of staff has at least two office hours for students every week. The office hours of the academic staff are posted on the module’s Moodle page.
  • Will we need laptops for digital work at home? If so, are there any favorable or preferred specs for it?We recommend asking your professors for more information.
  • COVID-19 related questions
  • How many hours of class time a week should I expect?It depends on your year and course.
  • I have COVID symptoms. What should I do?You must follow the latest Health & Safety guidelines as communicated by TKH.
  • Will students be expecting emails from their professors about any upcoming changes?Yes. Therefore, always check your Inbox on Microsoft Outlook (Your TKH email) and Moodle.
  • Will there be online and on campus delivery?Teaching is mainly taking place on campus. Please note that as covid-19 is unpredictable arrangements for delivering teaching could change.
  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved

  • Get in Touch

    Location

    Useful Links

    Copyright ©2021 All rights reserved